JOBS

CUSTOMER SUPPORT - German

Type:

Customer Service/Service Support/Call Center


Education:

MBO


Branch:

Technical/Engineering/Automotive/Aviatio


Experience:

1~2 jaar


Work city:

AMERSFOORT


Attachment (PDF):

PDF


Created:

17.12.2014


Hits:

6670


JOB DESCRIPTION

  • The position of Customer Support German is a sales and technical support position within a technical environment handling sales and general technical issues.
  • Develop and maintain close relationships with resellers
  • Develop technical knowledge and understanding of the audiovisual market
  • Work closely with (field) management and sales team
  • Provide excellent customer service
  • Support of all our client’s products
  • Issue and follow-up on quotations
  • Handle customer requests
  • Ensure database accuracy
  • Coordinate our client’s Institute attendees and participate in lunches and/ or dinners with customers
  • Assist in resolving minor client issues
  • Utilize marketing tools such as website, catalog and price guide
  • Know sales policies and procedures and reseller pricing levels

REQUIREMENTS

  • 2 years of experience in a B2B customer service department
  • Excellent to native communication skills in German(written and verbal) with fluent English
  • Technically literate or have affinity with technical products
  • Initiative, adaptability, representative and professional attitude
  • Strong attention to details, highly organized, computer literate
  • Ability to prioritize tasks and requests
  • Ability to work well in a fast-paced professional office environment

"We feel that it is important to develop
an understanding of your needs, culture and
objectives for candidates and companies."

Connect @

tec@expatcompany.nl

 

Member of


arpn

Contact Us

The Expat Company C.V.

Location: Heerenveen
Email: tec@expatcompany.nl