JOBS

ORDER PROCESSOR

Type:

Customer Service/Service Support/Call Center


Education:

MBO


Branch:

Technical/Engineering/Automotive/Aviatio


Experience:

1~2 jaar


Work city:

AMERSFOORT


Work start:

03.11.2014


Attachment (PDF):

PDF


Created:

12.08.2014


Hits:

7901


JOB DESCRIPTION

In this position you are responsible for all domestic and international orders for the whole Europe and Africa region. You will be interacting with internal departments like (Sales, Operations and Accounting) and be in contact with our customers regarding the order status.
You are responsible for managing the entire order flow (including order-entry) by getting ship dates, lead times, and orders back to the Sales department and our customers in a timely manner.

General Responsibilities:

  • Order Entry
  • Order management
  • Follow up on order related issues via phone, email, hard copy orders for customers and all departments in the Europe office
  • Inform customer and Sales regarding ship dates, planning and product issues
  • Work with the Supervisor to expedite all required products from the US office
  • Maintain the daily upcoming shipment report to check the stock levels and process orders
  • Deal with all kind of stock issues; "stop ships", deviations, engraving orders, ER's, re-schedules of new products, discontinued products and inform the customer and Sales department
  • Work with Operations regarding the order flow, which can or cannot go
  • Monitor orders to ensure that adjustments to orders are taken care of and cut off times are met
  • Upkeep of administration within Order Processing department

REQUIREMENTS

  • Native Dutch and Fluent French language skills
  • Detailed oriented
  • Able to multitask
  • Determine priorities
  • Work efficiently with little supervision
  • Have a sense of urgency when handling issues
  • We are currently seeking quality individuals who desire to achieve a professional and rewarding career opportunity

 

LOCATION


AMERSFOORT


"We feel that it is important to develop
an understanding of your needs, culture and
objectives for candidates and companies."

Connect @

tec@expatcompany.nl

 

Member of


arpn

Contact Us

The Expat Company C.V.

Location: Heerenveen
Email: tec@expatcompany.nl