JOBS

EDUCATION SUPPORT REPRESENTATIVE GERMANY

Type:

Customer Service/Service Support/Call Center


Education:

MBO


Branch:

Technical/Engineering/Automotive/Aviatio


Experience:

3~5 jaar


Work city:

AMERSFOORT


Work start:

08.10.2014


Attachment (PDF):

PDF


Created:

08.08.2014


Hits:

7293


RESPONSIBILITIES

The Education Support Specialist will deal with all facets of customer service, like calling Universities / High Education End Users and Education Resellers, assist with incoming telephone calls, order processing, order tracking etc. This is a position within the Education Market Team in the Sales Department.

We are looking for a detailed oriented and pro-active candidates with excellent communication skills and the ability to build relationships. Do you enjoy interacting with internal and external professionals from different levels, then we are looking for you.

General:

  •  Develop and Maintain close relationships and contact with Universities / High Education End Users and Education Resellers base
  •  Be able to proactively make calls to build relationships with potential customers.
  •  Provide Excellent Customer Service
  •  Technical knowledge and support of all products, especially XTP, DTP, Medialink, Pole Vault, Touch Link, GVE, etc
  •  Be able to present our products during presentations, shows and by phone.
  •  Ability to retrieve information to answer customer questions
  •  Assist in resolving client issues when resolutions are available and
  •  Issue RA's for credit and follow up on loaners and evaluations
  •  Coordinate the Education School attendees each month
  •  Assist with special projects, system testing, etc, as needed

REQUIREMENTS

  •  Native German language skills
  •     Ability to build relationships
  •  Strong customer relation skills
  •  Detailed oriented
  •  Able to multitask
  •  Determine priorities
  •  Work efficiently with little supervision

We are currently seeking quality individuals who desire to achieve a professional and rewarding career opportunity

LOCATION AMERSFOORT


"We feel that it is important to develop
an understanding of your needs, culture and
objectives for candidates and companies."

Connect @

tec@expatcompany.nl

 

Member of


arpn

Contact Us

The Expat Company C.V.

Location: Heerenveen
Email: tec@expatcompany.nl